Thank you for choosing our products. This document outlines our No-Refund Policy, which applies to all transactions and usage of our digital products. By making a purchase or accessing our Digital Products, you signify your acceptance of the conditions described herein.
Digital Product Characteristics:
Our digital products are distributed through electronic means, constituting non-tangible, digital items. Given the inherent characteristics of digital products, which can be easily duplicated post-purchase. All transactions are considered final and are not subject to cancellation, exchange, or return.
No Refunds:
Given the digital format of our products, we are unable to offer refunds or accept returns under any circumstances. This includes, but is not limited to, the following situations:
a) A change in personal preference or mind.
b) Compatibility issues with software, operating systems, or devices.
c) A lack of necessary knowledge or expertise for effective use of the digital products.
d) Unmet expectations regarding the features, functionality, or performance of the Digital Products.
e) Cessation, modification, or lack of availability of any associated services or Digital Products.
f) Accidental purchase. We urge customers to review their cart and confirm their intention to purchase before finalizing the transaction.
Preventing Accidental Purchases:
To minimize the occurrence of accidental purchases, we encourage customers to carefully review their order before completing the purchase process. Ensure that you have selected the correct digital products and understand the nature of your purchase.
Product Information and Pre-Purchase Considerations:
We endeavor to provide accurate and detailed descriptions of our digital products to empower you to make informed decisions. It is your responsibility to review the product information, requirements, specifications, and compatibility prior to making a purchase. Should you need further clarification or encounter any difficulties, please contact our customer service team at contact@heyalbert.co.
Technical Support:
Our commitment includes offering reliable and timely technical support to address any inquiries or issues related to our digital products. The availability and extent of technical support may vary based on the specific product, your subscription, or purchase details. Please note that technical support is not synonymous with the provision of exchanges, refunds, or guaranteed issue resolution.
Policy Revisions:
We reserve the authority to adjust or update this No-Refund Policy at any moment, ensuring our practices remain aligned with our business operations and customer needs.